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HIA Member Code of Ethics
As a member we adhere to the following principles:

  • provide products and services with competence, fairness, value, honesty and integrity;

  • ensure that all products and services provided are delivered as advertised, and that all claims made are genuine;

  • ensure that standards of workmanship are provided as promised to the customer, in accordance with the appropriate industry practice for the class of work concerned, and in a manner which shall enhance the reputation of the industry;

  • at all times conduct business in free and fair competition, and refrain from making any misleading and untrue statements about other members; and

  • avoid any actions which might bring HIA and its members into disrepute.

At Bailey the Builder, we follow the HIA Code of Ethics.

Before we start a job, we also ask that all clients sign and return a Building Agreement.
This document is a contract which defines the cost and extent of works.